Just because it deals with technology, doesn’t mean we don’t use common sense.

It is interesting that when it comes to technology, many people are nervous about not knowing what to do when something goes wrong. One conversation I had recently, an educator asked me, “What would you do if you found a student was doing something inappropriate on their computer?” I answered a question with a question and asked, “What would you do if they were doing something inappropriate that wasn’t on their computer?”

She nodded her head and understood what I was saying immediately. Far too often, we are worried about the possibility of the unknown online, and think that the punishment should be spelled out ahead of time for students. We are often scared of what we don’t know, but the need for control is something that we are going to have to let go. The best leaders and educators don’t micromanage; they build trust.

Tons of schools have all of the consequences planned out for inappropriate use of technology, but I have never seen a single school do the same thing with a pencil.  Once we see the technology as crucial to learning, as many do with any writing utensil, our views obviously change on how we handle situations.

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One of the approaches I have used with students, knowing that there are a lot of bad things that one could find online, is just having an open and honest conversation with them. I remember talking with students and simply saying, “If you find anything inappropriate online, either intentionally or unintentionally, I I want you to talk to me about it. I want to hear it from you as opposed to someone else because then you will have lost my trust. Obviously we all make mistakes and I trust you, so if you make one, I hope you will talk to me about it.”

No list of rules and/or consequences, just open and honest conversations.

Here is the one thing that I can guarantee, without a doubt, 100 per cent; something will go wrong. That being said, it is important to create a culture where students feel comfortable coming to you with the mistakes they have made.

This doesn’t mean that there aren’t expectations or consequences for negative actions, it is just about treating people the way we would want to be treated. Sometimes we have to give trust to others before we can earn it ourselves.

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Changing the Trajectories of Those We Serve​

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